Privacy Support

SalesBot AI for Shopify

Support

Questions about setup, plans or a problem with the chat? Send a message and we reply by email.

1

Turn on the chat

In SalesBot AI, open Setup and use Open theme editor. It opens the theme editor with the SalesBot chat app embed; switch it on and save.

2

Chat not showing?

Check that a plan is approved on the Plan page and that your catalog has synced on Setup. Products must be active and published to the Online Store.

3

Plans and charges

Charges are billed by Shopify and listed in your Shopify bills. You can change plans any time on the Plan page.

4

Privacy requests

Shopper requests should go to the store. Stores can choose "Privacy or data request" here. Read the privacy policy.

Send us a message

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We use your email only to reply. Messages are kept 180 days. See the privacy policy.

SalesBot AI · Shopify appPrivacy Gizlilik Support